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Common Questions
  • How do I find a particular person?
  • How do I find more results? I'm not finding enough.
  • How do I narrow my results? I've gotten too many.

Getting Started
Explore Your Family History - Advanced Search - Refine Your Search

Find Better Matches
Find more results, when you've gotten too few. - Find the best results, when you've gotten too many. - Search for mentions of an organization

Searching by Collection
Choosing a collection - Jumping between collections - Historical Newspapers - America's Obituaries - Historical Books - more...

Advanced Techniques
Phrase Searching - Boolean Operators - Proximity Operators - Wild Cards

Account and Billing Information
Account setup - Prices - Viewing your account info - Updating your account info - Email and password problems - more...

Technical Questions
Computer and browser requirements - What do I do if I get an error? - I can't log in. What should I do?

Security
Secure connection and encryption - Safely storing your information - Take steps to enhance your security - Contact us with questions

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